California Privacy Policy

Last Updated: February 15, 2023

California Privacy Notice
At HomeWindows.com, the protection of your information is important to us. As stated in our general Privacy Policy, we comply with applicable law in the places where we operate. HomeWindows.com's California Privacy Rights Notice supplements the information contained in our general Privacy Policy and applies solely to all visitors, users, employees, applicants for employment, and others who reside in the State of California and is provided to inform you, as a California resident, of your rights with respect to information collected by HomeWindows.com Windows, Inc. its parent and subsidiaries.

Information We Collect
Contact information:
HomeWindows.com collects contact information provided by you when you visit our Sites. This includes, but is not limited to, names, addresses, phone numbers, email addresses, the location where you used HomeWindows.com services, and other digital contact information.

Credit and Identifier Information:
HomeWindows.com may collect credit and identifier information about you in connection with the purchase, or attempted purchase, of our products and services. Credit and identification information includes, but is not limited to, information about your credit history, income, social security number, and date of birth. HomeWindows.com may use this information to, among other things, help you rehabilitate your credit.

Demographic Information:
HomeWindows.com collects information about who you are and where you live. This helps us put your feedback about our products and services into context so that we may serve you better in the future.

Location Information:
HomeWindows.com collects location data obtained from your mobile device's GPS or your IP address, depending on whether you are visiting the mobile or online version of our Sites. In addition to any other uses noted in this Privacy Policy, we may use this location data to find an HomeWindows.com dealer close to you.

Communications and Promotions:
HomeWindows.com collects information provided when you communicate with us via blogs, social media sites, other offline communications (e.g., paper mailers, trade show attendance forms), or other online or in person communications (e.g., electronic entry forms, contact us forms). In addition, we may require that you provide Personal Information to access more detailed descriptions of our services or to better find services that we wish to market to you, which will then allow us to engage you in follow-up communications or to verify requests received from you. Further, the Sites sometimes include notices of promotions for which you can submit an online entry.

Surveys and Polls:
HomeWindows.com values your opinions and comments, and we may conduct online surveys or polls. Participation in these surveys and polls is always optional. The Personal Information collected via polls is aggregated and used to make improvements to the Sites and to develop useful content, features, and promotions for visitors to our Sites. The identity of survey or poll participants is anonymous unless the survey or poll either specifically requests Personal Information or otherwise states information is collected.

Other information:
We collect information about the browser you are using as you visit our Sites. We may also track the specific pages you visit, the website you came from, or the website you visit once you leave ours.

Information About Minors:
HomeWindows.com's Sites are neither structured nor intended for users who are minors. HomeWindows.com does not target, promote, or market services to minors. We do not knowingly collect Personal Information from minors, as defined by law. If we discover we have received Personal Information from a person under the age of 18 years, which has not been properly authorized, we will take reasonable steps to delete that data as quickly as possible. If you are age 13 through 17, you may contact us to specifically authorize the sale or sharing of your information. If you are under the age of 13, a parent or guardian must explicitly provide such consent on your behalf.

How We Use Information About You
In addition to the business reasons discussed above, HomeWindows.com uses Personal Information (collected from you and/or your device) for system administration purposes, to enhance your experience while on our Sites, to market our services, and to otherwise transact or communicate with you. Consistent with applicable law and the choices you make, specific uses may include, but are not limited to, the following:

• Compiling figures for market research, data analytics, and website performance.
• Providing descriptions of our services when you need them.
• Noting color, style, and design preferences as you move through our Sites.
• Displaying advertisements personalized to individual interests or preferences, either on our Sites or the sites of third-parties.
• Tracking the effectiveness of our marketing efforts.
• Collecting information for lead-generation or the sale of additional products/services.
• Assisting with the procurement of financing for your purchase of HomeWindows.com products and/or services or rehabilitating your credit for the future purchase of HomeWindows.com products and/or services.
• Demonstrating HomeWindows.com's compliance with our legal obligations, policies, and procedures.

Any uses described in this section are not exclusive, and there may be additional uses for Personal Information indicated elsewhere in this Privacy Policy.

Retention of Personal Information
Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in our privacy policy and this California privacy notice, to provide services related to the services you have used from us, or as otherwise needed to provide or market products or services to you, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.

Your Rights Under the CPRA
Right to Know, Access, Request, and Portability:
If you are a resident of California, you have the right to request that HomeWindows.com identify and disclose to you and deliver your Personal Information under our control, along with identifying and disclosing any Personal Information that is sold or shared and to whom. This information will be provided in the form of a report to you, free of charge. At the time your request is made, you may ask that the report be in either paper or electronic format. If in paper format, HomeWindows.com will send the requested information via U.S. Mail. If in electronic format, HomeWindows.com will send the requested information via email. If you wish to have your Personal Information sent to a third party, please let us know where you want it sent. Once your status as a California resident is confirmed and your identity and request verified, HomeWindows.com will make all reasonable efforts to provide a response in 45 days but may notify you of our intention to extend the timing of our response for an additional 45 days (total of 90 days). Once your identity and the relevance of your request have been verified, HomeWindows.com will include the following information in our response:

• Categories of Personal Information collected.
• Categories of sources from which the Personal Information was collected.
• Business or commercial purpose for collecting or selling the information.
• Categories of third parties with whom the business shares and/or sells the information.

You may request a copy of your Personal Information no more than two (2) times in a 12-month period.

Right to Delete:
If you are a resident of California, you have the right to request that HomeWindows.com delete any Personal Information about you we have collected. Once your status as a California resident is confirmed and your identity and request verified, HomeWindows.com will delete the information and direct any third-party service providers to delete the information from its records. However, all or part of your Personal Information may be retained if it is needed by us for a reasonable business justification, including but not limited to the following:

• Complete use of our service for which the information was collected, provide a good/service requested by you (or reasonably anticipated within the context of an ongoing business relationship with you), or otherwise perform a contract between HomeWindows.com and you.
• Detect security incidents or otherwise protect against malicious, deceptive, fraudulent, or illegal activity, up to and including pursuing prosecution of those responsible for the illegal activity.
• Debug the information to identify and repair errors impacting functionality.
• Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act.
• Enable internal uses that are reasonably aligned with expectations based on your relationship with the business.
• Comply with a legal obligation.
• Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Right to Correct:
If you are a resident of California, you have the right to request that HomeWindows.com correct any incorrect or incomplete Personal Information about you we have collected. Once your status as a California resident is confirmed and your identity and request verified, HomeWindows.com will use commercially reasonable efforts to correct the information and direct any third-party service providers to correct the information from its records.

Right to Limit Processing of Sensitive Personal Information:
If you are a resident of California, you have the right to request that HomeWindows.com limit processing of Sensitive Personal Information about you we have collected. Once your status as a California resident is confirmed and your identity and request verified, HomeWindows.com will limit the processing of Sensitive Personal Information and direct any third-party service providers to limit the processing of Sensitive Personal Information in its records. "Sensitive Personal Information" includes:

• Government identifiers, such as Social Security Numbers and drivers' license numbers
• Precise geolocation information
• Racial or ethnic origin, religious or philosophical beliefs, or union membership
• Content of postal mail, email, and text messages, unless the business is the intended recipient of the subject communications
• Genetic data, and Biometric information that uniquely identifies a consumer or information concerning a consumer's health, sex life, or sexual orientation.

However, HomeWindows.com may still process all or part of your Sensitive Personal Information as reasonably necessary to perform certain business services, including but not limited to:

• Complete use of our service for which the information was collected, provide a good/service requested by you (or reasonably anticipated within the context of an ongoing business relationship with you), or otherwise perform a contract between HomeWindows.com and you.
• Maintain and service your account and verify your information.
• Show non-personalized advertisements during your visit(s) to the Sites.
• Verify or maintain the quality or safety of our services and to improve, upgrade, or enhance the services or products.
• Detect security incidents or otherwise protect against malicious, deceptive, fraudulent, or illegal activity, up to and including pursuing prosecution of those responsible for the illegal activity.
• Comply with a legal obligation (e.g., laws, court orders, subpoenas, investigations or inquiries by law enforcement agencies).
• Exercise or defend legal claims.

Disclosure of Personal Information:
We disclose certain Personal Information to our suppliers so that such suppliers can help us market to, and communicate with, you. Such Personal Information includes your name, phone number, email address, mailing or street address, and other contact information.

Sale or Sharing of Personal Information:
We sell or share certain Personal Information to our non-corporate-owned retail affiliates and dealers so that such non-corporate-owned retail affiliates and dealers can set up appointments and market to you, including in the preceding twelve (12) months. Such Personal Information includes your name, phone number, email address, mailing or street address, and other contact information.

Right to Opt-Out of Sale and Sharing of Personal Information:
As a California resident, you have the right to opt out of the sale and sharing of your Personal Information by HomeWindows.com. Please click on "Do Not Sell or Share My Personal Info" to create a record of your choice to opt-out. You may also submit such a request using one of the methods listed at the end of this notice. If you choose to opt-out of the sale or sharing of your Personal Information, we may contact you after twelve (12) months to request authorization to sell or share your Personal Information.

If HomeWindows.com sells or shares your Personal Information before you opt-out, you have an additional right under the CPRA to request disclosure of the following:

• Categories of Personal Information HomeWindows.com collected about you.
• Categories of information HomeWindows.com sold or shared about you and the categories of third parties to whom the information was sold.
• Categories of information HomeWindows.com disclosed about you for a business purpose.

With this, a third party is prohibited from any further sale or sharing of your information purchased or received from HomeWindows.com unless you receive explicit notice from that third party and are provided a separate opportunity to opt out.

Right of Non-Discrimination:
HomeWindows.com cannot deny provision, suggest that you will receive a different service or a different level or quality, retaliate against an employee, retaliate against an applicant for employment, retaliate against an independent contractor, or charge different prices for products or services if you exercise your rights under the CPRA.

Right to Notification of Financial Incentive:
HomeWindows.com may, on occasion, offer financial incentives, including payments as compensation, for the collection of Personal Information, the sale or sharing of personal information, or the deletion of information. Other financial incentives may include offering a different price, rate, level, or quality of goods or services to you if that price or difference is directly related to the value provided to you by the Personal Information. As required by the CPRA, HomeWindows.com will notify you of incentives when offered. We will only enter you into a financial incentive program if you give us prior opt-in consent that clearly describes the material terms of the financial incentive program. Your opt-in consent may be revoked at any time.

Exercising Your Rights
Please use the forms referenced above for making a request, you can exercise the rights afforded to you under the California Consumer Privacy Act of 2018 or California Privacy Rights Act (collectively, the "CPRA") by submitting that information in the form.

Please be aware that HomeWindows.com must verify your identity before certain rights can be exercised.

Send all inquiries/requests by email to privacy@HomeWindows.com.