Last Updated: February 15, 2023
California Privacy Notice
Information We Collect
HomeWindows.com collects contact information provided by you when you visit our Sites. This includes, but is not limited to, names, addresses, phone numbers, email addresses, the location where you used HomeWindows.com services, and other digital contact information.
Credit and Identifier Information:
HomeWindows.com may collect credit and identifier information about you in connection with the purchase, or attempted purchase, of our products and services. Credit and identification information includes, but is not limited to, information about your credit history, income, social security number, and date of birth. HomeWindows.com may use this information to, among other things, help you rehabilitate your credit.
HomeWindows.com collects information about who you are and where you live. This helps us put your feedback about our products and services into context so that we may serve you better in the future.
Communications and Promotions:
HomeWindows.com collects information provided when you communicate with us via blogs, social media sites, other offline communications (e.g., paper mailers, trade show attendance forms), or other online or in person communications (e.g., electronic entry forms, contact us forms). In addition, we may require that you provide Personal Information to access more detailed descriptions of our services or to better find services that we wish to market to you, which will then allow us to engage you in follow-up communications or to verify requests received from you. Further, the Sites sometimes include notices of promotions for which you can submit an online entry.
Surveys and Polls:
HomeWindows.com values your opinions and comments, and we may conduct online surveys or polls. Participation in these surveys and polls is always optional. The Personal Information collected via polls is aggregated and used to make improvements to the Sites and to develop useful content, features, and promotions for visitors to our Sites. The identity of survey or poll participants is anonymous unless the survey or poll either specifically requests Personal Information or otherwise states information is collected.
We collect information about the browser you are using as you visit our Sites. We may also track the specific pages you visit, the website you came from, or the website you visit once you leave ours.
Information About Minors:
HomeWindows.com's Sites are neither structured nor intended for users who are minors. HomeWindows.com does not target, promote, or market services to minors. We do not knowingly collect Personal Information from minors, as defined by law. If we discover we have received Personal Information from a person under the age of 18 years, which has not been properly authorized, we will take reasonable steps to delete that data as quickly as possible. If you are age 13 through 17, you may contact us to specifically authorize the sale or sharing of your information. If you are under the age of 13, a parent or guardian must explicitly provide such consent on your behalf.
How We Use Information About You
In addition to the business reasons discussed above, HomeWindows.com uses Personal Information (collected from you and/or your device) for system administration purposes, to enhance your experience while on our Sites, to market our services, and to otherwise transact or communicate with you. Consistent with applicable law and the choices you make, specific uses may include, but are not limited to, the following:
Retention of Personal Information
Your Rights Under the CPRA
Right to Know, Access, Request, and Portability:
If you are a resident of California, you have the right to request that HomeWindows.com identify and disclose to you and deliver your Personal Information under our control, along with identifying and disclosing any Personal Information that is sold or shared and to whom. This information will be provided in the form of a report to you, free of charge. At the time your request is made, you may ask that the report be in either paper or electronic format. If in paper format, HomeWindows.com will send the requested information via U.S. Mail. If in electronic format, HomeWindows.com will send the requested information via email. If you wish to have your Personal Information sent to a third party, please let us know where you want it sent. Once your status as a California resident is confirmed and your identity and request verified, HomeWindows.com will make all reasonable efforts to provide a response in 45 days but may notify you of our intention to extend the timing of our response for an additional 45 days (total of 90 days). Once your identity and the relevance of your request have been verified, HomeWindows.com will include the following information in our response:
You may request a copy of your Personal Information no more than two (2) times in a 12-month period.
Right to Delete:
If you are a resident of California, you have the right to request that HomeWindows.com delete any Personal Information about you we have collected. Once your status as a California resident is confirmed and your identity and request verified, HomeWindows.com will delete the information and direct any third-party service providers to delete the information from its records. However, all or part of your Personal Information may be retained if it is needed by us for a reasonable business justification, including but not limited to the following:
Right to Correct:
If you are a resident of California, you have the right to request that HomeWindows.com correct any incorrect or incomplete Personal Information about you we have collected. Once your status as a California resident is confirmed and your identity and request verified, HomeWindows.com will use commercially reasonable efforts to correct the information and direct any third-party service providers to correct the information from its records.
Right to Limit Processing of Sensitive Personal Information:
If you are a resident of California, you have the right to request that HomeWindows.com limit processing of Sensitive Personal Information about you we have collected. Once your status as a California resident is confirmed and your identity and request verified, HomeWindows.com will limit the processing of Sensitive Personal Information and direct any third-party service providers to limit the processing of Sensitive Personal Information in its records. "Sensitive Personal Information" includes:
However, HomeWindows.com may still process all or part of your Sensitive Personal Information as reasonably necessary to perform certain business services, including but not limited to:
Disclosure of Personal Information:
We disclose certain Personal Information to our suppliers so that such suppliers can help us market to, and communicate with, you. Such Personal Information includes your name, phone number, email address, mailing or street address, and other contact information.
Sale or Sharing of Personal Information:
We sell or share certain Personal Information to our non-corporate-owned retail affiliates and dealers so that such non-corporate-owned retail affiliates and dealers can set up appointments and market to you, including in the preceding twelve (12) months. Such Personal Information includes your name, phone number, email address, mailing or street address, and other contact information.
Right to Opt-Out of Sale and Sharing of Personal Information:
As a California resident, you have the right to opt out of the sale and sharing of your Personal Information by HomeWindows.com. Please click on "Do Not Sell or Share My Personal Info" to create a record of your choice to opt-out. You may also submit such a request using one of the methods listed at the end of this notice. If you choose to opt-out of the sale or sharing of your Personal Information, we may contact you after twelve (12) months to request authorization to sell or share your Personal Information.
If HomeWindows.com sells or shares your Personal Information before you opt-out, you have an additional right under the CPRA to request disclosure of the following:
With this, a third party is prohibited from any further sale or sharing of your information purchased or received from HomeWindows.com unless you receive explicit notice from that third party and are provided a separate opportunity to opt out.
Right of Non-Discrimination:
HomeWindows.com cannot deny provision, suggest that you will receive a different service or a different level or quality, retaliate against an employee, retaliate against an applicant for employment, retaliate against an independent contractor, or charge different prices for products or services if you exercise your rights under the CPRA.
Right to Notification of Financial Incentive:
HomeWindows.com may, on occasion, offer financial incentives, including payments as compensation, for the collection of Personal Information, the sale or sharing of personal information, or the deletion of information. Other financial incentives may include offering a different price, rate, level, or quality of goods or services to you if that price or difference is directly related to the value provided to you by the Personal Information. As required by the CPRA, HomeWindows.com will notify you of incentives when offered. We will only enter you into a financial incentive program if you give us prior opt-in consent that clearly describes the material terms of the financial incentive program. Your opt-in consent may be revoked at any time.
Exercising Your Rights
Please use the forms referenced above for making a request, you can exercise the rights afforded to you under the California Consumer Privacy Act of 2018 or California Privacy Rights Act (collectively, the "CPRA") by submitting that information in the form.
Please be aware that HomeWindows.com must verify your identity before certain rights can be exercised.
Send all inquiries/requests by email to privacy@HomeWindows.com.